Terms of Service | zuvcloud Platform Policies

01

Agreement to Terms

This Platform Service Agreement ("Agreement") is a binding contract between you ("User" or "you") and zuvcloud Inc. ("Platform" or "we") regarding use of Mac cloud compute and related services ("Service"). Read carefully before use, especially sections on limitation of liability.

By clicking "Agree," "Get Started," or similar, or by accessing or using the Service in any way, you acknowledge that you understand and accept this Agreement in full. If you disagree with any term, stop using the platform immediately.

02

Service Scope and Changes

Core Services

The Platform provides cloud compute rental on real Apple Mac hardware. We may adjust features, content, technical specs, or delivery processes as needed for operations.

Service Continuity

We strive to keep the Service stable but cannot guarantee uninterrupted or fault-free operation. You understand that network jitter, hardware wear, and scheduled maintenance may cause brief outages. Compensation is limited to the SLA agreed between parties.

Third-Party Integrations

The Platform may integrate third-party tools or modules. We make no warranties and assume no liability for those third-party services.

03

Account Registration and Security

Accurate Registration Information

You must provide information that is true, accurate, complete, and kept up to date during registration and use. You bear all losses from false information or failure to maintain your account profile.

Credential Protection

You must safeguard all account credentials, including login ID, password, and SSH keys.

All actions under your credentials are deemed authorized by you, and you bear legal responsibility. If you notice unusual login or unauthorized access, contact us immediately and take emergency steps.

04

Billing and Payment

Payment Model

The Platform uses prepaid billing. You must pay in full before service starts. All plans are priced in USD before tax. You are responsible for taxes under applicable local law.

Refund Policy

Except where law requires otherwise, all payments are non-refundable, including account balance and unused purchased time. The Platform reserves final interpretation of this policy.

Price Changes

We may adjust prices and will notify you in advance via platform notice or account message. Renewals are charged at the current price at renewal time.

05

Acceptable Use

While using the Platform, you must comply with all applicable laws. The following are strictly prohibited:

Violating laws, regulations, or compliance requirements in any jurisdiction;
Infringing copyright, patents, privacy, or other legally protected rights;
Sending spam, phishing, or engaging in any form of online fraud;
Unauthorized port scanning, penetration testing, or distributing trojans or malware;
Cryptocurrency mining in any form (unless we grant prior written consent);
Excessive or abusive use of platform compute that disrupts other users.

If we confirm a violation, we may suspend or terminate your access without notice, delete related data without refund, and pursue legal remedies.

06

Data Ownership and Management

Data Ownership

All data you upload or store on Platform servers remains yours. The Platform claims no rights to your data content.

Backup Responsibility

You are solely responsible for backing up and protecting your data. Any backup features we offer are optional add-ons and do not constitute a warranty of data integrity or security.

Personal Information

You agree that the Platform may collect, store, and process your personal information as described in the Privacy Policy.

07

Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind.

To the fullest extent permitted by law, the Platform disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will meet all your business needs or run without interruption, in real time, with complete accuracy, or without error.

08

Limitation of Liability

Under no circumstances shall the Platform, its affiliates, directors, employees, or partners be liable for indirect, consequential, exemplary, incidental, special, or punitive damages (including lost profits, data loss, or business interruption), even if advised such damages were possible.

To the fullest extent permitted by law, our total liability to you (whether in contract, tort, or otherwise) shall not exceed the service fees you actually paid to the Platform in the calendar month before the dispute arose.

09

Suspension and Termination

Termination by User

You may stop using all or part of the Service at any time. Fees already paid are non-refundable.

Termination by Platform

If we reasonably believe you have breached this Agreement, we may suspend or revoke your access at any time without liability. After termination, we may immediately delete all data and records stored on Platform servers.

10

General Provisions

Governing Law and Dispute Resolution

This Agreement is governed by the laws of zuvcloud's place of incorporation. Any dispute arising from this Agreement shall be submitted to the courts or arbitration body with jurisdiction at that location.

Severability

If any provision is held illegal, invalid, or unenforceable, that provision is severed and the remainder stays in full force and effect.

Entire Agreement

This Agreement is the complete understanding between the parties regarding the Service and supersedes all prior written and oral communications, promises, and agreements on the same subject.