Platform Service Agreement
Please read the following agreement before using any platform services. Continued use means you accept all terms.
Agreement to Terms
This Platform Service Agreement ("Agreement") is a binding contract between you ("User" or "you") and zuvcloud Inc. ("Platform" or "we") regarding use of Mac cloud compute and related services ("Service"). Read carefully before use, especially sections on limitation of liability.
Service Scope and Changes
Core Services
The Platform provides cloud compute rental on real Apple Mac hardware. We may adjust features, content, technical specs, or delivery processes as needed for operations.
Service Continuity
We strive to keep the Service stable but cannot guarantee uninterrupted or fault-free operation. You understand that network jitter, hardware wear, and scheduled maintenance may cause brief outages. Compensation is limited to the SLA agreed between parties.
Third-Party Integrations
The Platform may integrate third-party tools or modules. We make no warranties and assume no liability for those third-party services.
Account Registration and Security
Accurate Registration Information
You must provide information that is true, accurate, complete, and kept up to date during registration and use. You bear all losses from false information or failure to maintain your account profile.
Credential Protection
You must safeguard all account credentials, including login ID, password, and SSH keys.
Billing and Payment
Payment Model
The Platform uses prepaid billing. You must pay in full before service starts. All plans are priced in USD before tax. You are responsible for taxes under applicable local law.
Refund Policy
Price Changes
We may adjust prices and will notify you in advance via platform notice or account message. Renewals are charged at the current price at renewal time.
Acceptable Use
While using the Platform, you must comply with all applicable laws. The following are strictly prohibited:
- Violating laws, regulations, or compliance requirements in any jurisdiction;
- Infringing copyright, patents, privacy, or other legally protected rights;
- Sending spam, phishing, or engaging in any form of online fraud;
- Unauthorized port scanning, penetration testing, or distributing trojans or malware;
- Cryptocurrency mining in any form (unless we grant prior written consent);
- Excessive or abusive use of platform compute that disrupts other users.
Data Ownership and Management
Data Ownership
All data you upload or store on Platform servers remains yours. The Platform claims no rights to your data content.
Backup Responsibility
Personal Information
You agree that the Platform may collect, store, and process your personal information as described in the Privacy Policy.
Disclaimer
To the fullest extent permitted by law, the Platform disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will meet all your business needs or run without interruption, in real time, with complete accuracy, or without error.
Limitation of Liability
To the fullest extent permitted by law, our total liability to you (whether in contract, tort, or otherwise) shall not exceed the service fees you actually paid to the Platform in the calendar month before the dispute arose.
Suspension and Termination
Termination by User
You may stop using all or part of the Service at any time. Fees already paid are non-refundable.
Termination by Platform
If we reasonably believe you have breached this Agreement, we may suspend or revoke your access at any time without liability. After termination, we may immediately delete all data and records stored on Platform servers.
General Provisions
Governing Law and Dispute Resolution
This Agreement is governed by the laws of zuvcloud's place of incorporation. Any dispute arising from this Agreement shall be submitted to the courts or arbitration body with jurisdiction at that location.
Severability
If any provision is held illegal, invalid, or unenforceable, that provision is severed and the remainder stays in full force and effect.
Entire Agreement
This Agreement is the complete understanding between the parties regarding the Service and supersedes all prior written and oral communications, promises, and agreements on the same subject.